On-Site Support Solutions

We know how important IT is to your business and when you need support it is imperative to get reliable service. Demand ITS offers various levels of service specifically tailored around your business and needs.

Whether your company has no IT support currently, and needs a more structured and consistent approach to its IT infrastructure or your existing IT staff lacks skills in specific areas Demand ITS will work with you and your company to find the solutions that not only make sense for your IT, but also make sense for your bottom line.

Our single point of contact will allow you to reach a member of our support team immediately; avoiding costly delays when time matters most. We use advanced information sharing tools that allows e-mails, voicemails and calls to be routed to the fastest response available within our support team. Demand ITS can assure your business that it will never be left without immediate attention.

Our clients also take advantage of our unique relationship with RB Computing Inc (www.shoprbc.com); one of the most reputable IT hardware providers in Canada. Through RBC, our clients have access to a huge IT product inventory available to Demand ITS 24-hours a day, 7-days a week. Demand ITS also have access to the RB Computing labs and facilities for off-site troubleshooting of less critical projects; financially benefiting our clients.

Our Certified technicians will help resolve almost any computer or IT related problem you have, and if we are stuck we have a vast network of specialists who are available to us.

Our Standard Rates
On-Site Standard Response: $  75.00 / hour
On-Site Emergency Response: $120.00 / hour
On-Site Off Hours Support: $175.00 / hour