trixbox - Hybrid-Hosted ArchitectureHybrid-Hosted - The best of both Worlds!trixbox Pro is built on unique patent-pending architecture that has the reliability of premise, but the flexibility of hosted, therefore "hybrid-hosted". Like a hosted solution you get free VoIP calling, easy telecommuters anywhere management and monitoring. But, like a premise solution, you get rock-solid PSTN connectivity, advanced premise-style features and complete call privacy.  Secure Local Data Because trixbox Pro states at the premise, it continues to receive and make calls if your internet connection goes down. Your data is also 100% private because your voice traffic, voice mails, and recordings are only stored on your trixbox system. The hybrid-hosted architecture communicates with your trixbox Pro server via a VPN connections which means that you don't need to open any firewall ports! Web-based Management Portal Fonalitiy's trixbox Data Center maintains a highly available cluster of Web servers that allow all administrative and user interfaces to be accessible from anywhere at any time though any Web browser. In contrast, a locally hosted management portal would require that you allow external web access to your system, which may compromise the security of your internal network. System Monitoring You can spend more time focusing on your business and less time worrying about your phone system. We continually monitor the health of your local trixbox Pro server for any drive failures, PBX software errors, critical service failures and disk space. When a critical error is detected it automatically tries to repair and restart the service. When this is not possible a ticket will be automatically generated for support Report Generation trixbox Pro has an extensive call data reports (CDR) system where call reports are generated at the Data Center (via the hosted interface). This allows your local premise server to focus on call processing and avoid the CPU spikes often associated with running large local database queries. Of course, all your original call details are kept intact at your premise. Automatic Updates trixbox Pro has an extensive call data reports (CDR) system where call reports are generated at the Data Center (via the hosted interface). This allows your local premise server to focus on call processing and avoid the CPU spikes often associated with running large local database queries. Of course, all your original call details are kept intact at your premise. Automatic Software Updates The hybrid-hosted architecture allows for the consistent, real-time display of the status of software versions installed at each site. Software updates are transparently sent to the local server during low-load times. core upgrades are initiated by US and non-critical times show up automatically. This means we can add features and improve your system while you sleep! |
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