Managed IT Support


help desk word cloud

Your time is precious. You have more important issues to deal with than problems with your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely.

Our IT support packages offer support and management for a fixed monthly price — it’s that simple. You receive all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. You reduce the business impact of IT failures by minimizing the occurrence, and any unforeseen issues are dealt with as a top priority.

Our competitive prices let you control your IT budget, while providing unmatched expertise, attentive service, and guaranteed satisfaction. We can manage all of your IT needs, or just a few. You choose the services you want at the budget you set.  Say “good-bye” to unreliable and arrogant computer technicians that you can never get by phone, and then cause you to wait hours – even days – before they can actually come out to see you.

Since opening our doors in 2007 , we’ve become a trusted provider of computer repair, IT support and system installations for small business owners in Ottawa region.

Our Plans include:

If you would like to know what we can do for you, or if you simply are looking for a second opinion on your current state of affairs please let us know.
We would be more than happy to review your current setup and provide a no-obligation list of recommendations.
Windows PC
Mac
Linux
Servers
Android
iOS
1-1011-2021-5050-100100+

 

Demand ITS Inc,
Helping you put it all together

 

Here is what our customers are saying about us:

they get it done!

I’ve had the privilege of working with Robert for numerous years now.
Robert, and Demand ITS has fully supported our users and our network in our Ottawa office flawlessly.
His professional expertise, along with his customer service, and his “ Get it done and over the finish line” attitude is second to none.
I have utilized his services in my other location as well in Toronto for major upgrades and maintenance.
I have complete trust in him and would recommend his services to anyone.

Rick Alfonso

ProteinSimple

San Jose, CA
Demand ITS Inc.
2016-08-31T08:00:06+00:00
I’ve had the privilege of working with Robert for numerous years now. Robert, and Demand ITS has fully supported our users and our network in our Ottawa office flawlessly. His professional expertise, along with his customer service, and his “ Get it done and over the finish line” attitude is second to none. I have View Full →

It is a pleasure

Robert has provided me with end user solutions on many occasions over the last years. His team performs well under his direction and always bring the final result expected, every time. It is a pleasure to have him supporting our infrastructure.

Guy M.

ABC Operations
Demand ITS Inc.
2016-08-26T08:25:57+00:00
Robert has provided me with end user solutions on many occasions over the last years. His team performs well under his direction and always bring the final result expected, every time. It is a pleasure to have him supporting our infrastructure. Guy M. ABC Operations

for more than 10 years

Demand ITS has been looking after our IT system for more than 10 years. They always keep our network up and running. I would recommend them to any business.


Tom

Ottawa
Demand ITS Inc.
2016-08-26T10:12:16+00:00
Demand ITS has been looking after our IT system for more than 10 years. They always keep our network up and running. I would recommend them to any business. Tom Ottawa

Quick and reliable

Over the years, Demand ITS has provided us with great solutions to ensure our office runs effectively and has also backed it up with quick and reliable service.


ONELIFE Wealth Management Inc.

Demand ITS Inc.
2016-08-29T15:13:23+00:00
Over the years, Demand ITS has provided us with great solutions to ensure our office runs effectively and has also backed it up with quick and reliable service. ONELIFE Wealth Management Inc.

helpful, trustworthy and honest

I am pleased to report that Demand-ITS has always been responsive, helpful, trustworthy and honest. They provide a comprehensively reliable, responsive and straightforward service, we have no hesitation in recommending their services to anyone.

Tara D.
Demand ITS Inc.
2016-08-26T07:32:13+00:00
I am pleased to report that Demand-ITS has always been responsive, helpful, trustworthy and honest. They provide a comprehensively reliable, responsive and straightforward service, we have no hesitation in recommending their services to anyone. Tara D.

They allow me to focus my energy on patient care!

As a physician in a large medical clinic, I rely on technology  to ensure that my day to day operations run smoothly.  As everyone knows, information technology is full of challenges from management of electronic medical records to trouble with fax machines and modems.  Demand ITS has been and continues to be instrumental in helping us to work through these challenges. The staff are quickly available and competent problem solvers.  This allows me to focus my energy on patient care!

Dr. Fawzi Mankal

Riverside Court Medical Clinic
Demand ITS Inc.
2016-08-29T10:18:49+00:00
As a physician in a large medical clinic, I rely on technology  to ensure that my day to day operations run smoothly.  As everyone knows, information technology is full of challenges from management of electronic medical records to trouble with fax machines and modems.  Demand ITS has been and continues to be instrumental in helping View Full →

frees up our techs

Our Organization has been using them occasionally in the past four years for higher level tech support outside of the experience of our own IT Staff.  This frees up our techs to support the rest of our staff and minimizes overall downtime to the Organization.  The Demand ITS staff are quick to respond, very knowledgeable and great to work with.  Thanks, Demand ITS!

Sue Calver

Rideau CHS
Demand ITS Inc.
2016-08-26T10:11:35+00:00
Our Organization has been using them occasionally in the past four years for higher level tech support outside of the experience of our own IT Staff.  This frees up our techs to support the rest of our staff and minimizes overall downtime to the Organization.  The Demand ITS staff are quick to respond, very knowledgeable View Full →