Your professional IT Service Partner

Demand ITS Inc. – Your professional I.T. support partner

Demand ITS, The best I.T. In Ottawa Is something wrong with your current I.T. provider, maybe you are not sure what, but you have a feeling. Why do the same I.T. problems keep happening?

We find ourselves in interesting times, effective March 16, 2020 Demand ITS will be restricting it’s on-site visits to support essential services only. System upgrades and regular maintenance will be postponed until such time that the current COVID-19 situation improves.

We will continue to support our clients for remote support and are actively working with clients to implement remote working solutions for many businesses and clinics.

The situation is rapidly evolving in the Ottawa region and it is our responsibility to do our part to delay and reduce the spread of COVID-19.

The health and safety of your staff, our staff and the population at large is of utmost importance.

As a business in Ottawa, you would be wise to consider Demand ITS Inc. for I.T. services and support

Since 2006 our managed I.T. services have provided support to clients in Ottawa and the region, with the goal of creating sustainable partnerships. As your partner, our goal is to ensure you successfully navigate the technology landscape.

To support our clients, we focus on process management and documenting I.T. policies and procedures. By professionally documenting your systems we are confident that as our staff changes and growth won’t impact your support experience.

The majority of our service agreements for I.T. support include flat rate helpdesk, on-site support, implementation and maintenance. We can then add ad-hoc productivity, communication, security and cloud products to complete the offering. The idea that project fees need to be paid for every change will soon become a bad memory.



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Customer - Customer review Reputation is Priceless. In addition to the financial costs, 55% of organizations have had to manage severe public scrutiny following a data breach.

your clinic could not make a better choice.

Robert Picard, Demand ITS and his Team are by far your best choice when it comes to provisioning reliable, affordable, experienced and timely IT services.  These folks are responsive, diligent, and incredibly efficient all that they do.  We are in the process of replacing our old server and ageing infrastructure, Robert and his team prove their worth to us every day. In addition to their excellent service, I’ve come to depend on  Robert’s simple, no-nonsense approach, while recognizing and working with my financial constraints as we grow this business in Kanata.


In summary, I’ve known Mr. Picard and his team for the past 4 years, in my opinion, your clinic could not make a better choice.


Fred C.

President & MBA

IT, support
5
2020-03-04T21:10:43-05:00

Fred C.

President & MBA

Robert Picard, Demand ITS and his Team are by far your best choice when it comes to provisioning reliable, affordable, experienced and timely IT services.  These folks are responsive, diligent, and incredibly efficient all that they do.  We are in the process of replacing our old server and ageing infrastructure, Robert and his team prove their worth to us every day. In addition to their excellent service, I’ve come to depend on  Robert’s simple, no-nonsense approach, while recognizing and working with my financial constraints as we grow this business in Kanata. In summary, I’ve known Mr. Picard and his team for the past 4 years, in my opinion, your clinic could not make a better choice.

They allow me to focus my energy on patient care!

As a physician in a large medical clinic, I rely on technology to ensure that my day to day operations run smoothly. As everyone knows, information technology is full of challenges from the management of electronic medical records to trouble with fax machines and modems. Demand ITS has been and continues to be instrumental in helping us to work through these challenges. The staff are quickly available and competent problem solvers. This allows me to focus my energy on patient care!

Fawzi M.

MD CCFP FCFP

IT, support
5
2020-02-18T11:56:29-05:00

Fawzi M.

MD CCFP FCFP

As a physician in a large medical clinic, I rely on technology to ensure that my day to day operations run smoothly. As everyone knows, information technology is full of challenges from the management of electronic medical records to trouble with fax machines and modems. Demand ITS has been and continues to be instrumental in helping us to work through these challenges. The staff are quickly available and competent problem solvers. This allows me to focus my energy on patient care!

they get it done!

I’ve had the privilege of working with Robert for numerous years now.
Robert and Demand ITS has fully supported our users and our network in our Ottawa office flawlessly.
His professional expertise, along with his customer service, and his “ Get it done and over the finish line” attitude is second to none.
I have utilized his services in my other location as well in Toronto for major upgrades and maintenance.
I have complete trust in him and would recommend his services to anyone.

Rick A.

IT / Facility Manager

IT, support
5
2020-02-18T11:54:32-05:00

Rick A.

IT / Facility Manager

I’ve had the privilege of working with Robert for numerous years now. Robert and Demand ITS has fully supported our users and our network in our Ottawa office flawlessly. His professional expertise, along with his customer service, and his “ Get it done and over the finish line” attitude is second to none. I have utilized his services in my other location as well in Toronto for major upgrades and maintenance. I have complete trust in him and would recommend his services to anyone.
5
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IT, support
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