My EMR Vendor also provides IT support, why should I use you?
Your clinic is more than your EMR, although the EMR plays a critical role in your operations so does your entire network infrastructure. EMR vendors know their product, and they know it well but there are many complex interactions between your network, EMR and staff that benefit from technician's trained in healthcare IT support. We have been to several clinics where a vendor-neutral IT support company has been beneficial in guiding through the technical issues at a customers site.
Vendor Support Run-around?
Have you ever been stuck in vendor support? Your internet isn't working, so you call your firewall company and they say it's your ISP and vice versa? Spending hours tracking down companies, vendors and information while the problem isn't any closer to being fixed? Let us take care of all your healthcare IT support needs and we will become the bridge between your staff and the technology they need.