The OMA and Ontario Ministry of Health have agreed to temporary codes to facilitate telemedicine and virtual care much as they did during the SARS outbreak a few years ago. The codes are not limited to COVID-19 screenings or patients with COVID-19, but are in place to reduce the risk of community spread by keeping people at home and out of doctors’ offices.

Telehealth solutions

Some Tips for billing TeleMedicine

  • You can bill the Q012 after-hours premium against K080, K081 and K082 where appropriate.
  • Services must be documented on the patient’s medical record (including the start and stop times)
  • These codes will not contribute to Outside Use
  • These fees will not contribute to the Fee-For-Service-Hard-Cab

Virtual Care INFOBulletins


HIPPA/PIPEDA plans start at $270CAD per month, 10 hosts


Accessing OTNhub is free for health care practitioners funded 50% or more by MOH or OHIP.

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Plans start at $49.00USD month, also has full Telemedicine implementation kits

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Telemedicine Solutions for Providers 1

The basic plan is free, includes several options to upgrade from $35 to $50USD per month/provider

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As of March 17, 2020 a promotion was sent out indicating no charges or fees for six months. Fully integrated with Accuro EHR, works as a stand-alone with other EMR

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Pricing details are not available online, you must request pricing before they will send it to you.


Telemedicine for mental health care professionals, pricing information was not available online